Starting April 26, 2025, We do not provide cash refunds. We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached. The following items are considered "Final Sale" and cannot be exchanged or returned for store credit:

Mystery Box

Thongs

Swim

Accessories: Belts, Beanies, Ski Masks etc.

Customer is responsible for all shipping costs. Please send items back to 1454 Esperanza St, Los Angeles CA 90023. The returns process can take up to 14 business days.

Exchange Instructions:  Please include a note inside the package of what you would like to exchange your item(s) for AND a copy of your sales receipt. If you do not include a note, the returns department will automatically issue you a refund. Customers are responsible for shipping fees coming to us, but we cover the shipping going back to you. The exchange process can take up to 14 business days.

Unfortunately not, All orders placed during our Black Friday Sale including Holiday Box sales are FINAL SALE, we do not accept returns or exchanges for these products as stated on the product description.

A random assortment of FB County products and samples that will not be restocked. A box is pre-packed according to the range of sizes you select and MAY include ANY of the following: tops, bottoms, or various accessories. Please visit the product listing for more details.

We only have a limited quantity of Mystery Box items available therefore we do not have singular sizing. All Mystery Boxes are pre-packed according to the range of sizes you choose.

Yes, for example we pack all of our 5 item boxes with the same items in each box. BUT there are different items in a 5 item box versus a 10 item box.

Simply create an account HERE and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program!

For every $1 spent at FB County, you will earn 1 point. View all the ways to earn points on our rewards page. Please note that you must be logged into your FB County account at checkout in order to collect points on your FB County order. Points cannot be added after an order is placed.

Simply log into your account and click the redeem now button. Also your points will be available to redeem at checkout!

Only one promo and/or discount code can be applied on an order, no exceptions. Points and a discount code cannot both be used on one order.

When your order is shipped, you will receive a shipping confirmation email with your tracking number. If you did not get this email or need help tracking your package please contact support@fbcountyusa.com.

Yes, we ship all over the world. There are usually customs/import fees that apply to our international orders. We do not have any control over these issued customs/import fees. Customers are responsible for all shipping costs and any customs/import fees that are implemented after checkout.

It depends on where you are located. Domestic orders usually take around 2-10 business days and International orders take around 10-12 business days with no issues/delays from mail carriers. Delivery details will be provided in your shipping confirmation email.

If your tracking information shows that your package was delivered but you can't find it, please check your Mailbox, Porch, Garage, or any other locations where the package could be placed. Check your mailbox again as some packages come separately from your regular mail. Check with others in your house or neighbors that may have accepted it. In rare cases, the package may show as 'delivered' but could take additional 24 hours. If the package is still not delivered after 24 hours please contact support@fbcountyusa.com and a representative will be happy to assist you.

Please make sure your billing address matches your registered credit card's address or else your payment will not go through.

Please contact our support team at support@fbcountyusa.com

Post photos/videos and tag @fbcounty ! We are always looking through our tagged posts for new models.

Unfortunately, we do not have any store locations. As of now, we are only online.

Everyone! It doesn't matter what color, size, age, ethnicity, or gender you are, anyone can wear our clothing!