Return/Exchange/Shipping Policy

GENERAL POLICY:

All orders placed during the Black Friday Sale are FINAL SALE. NO RETURNS OR EXCHANGES FOR ANY BLACK FRIDAY ORDER (NOV 15-DEC 2). All orders during this time are non-cancellable. Due to the high volume of orders we are receiving at this time all orders get directly sent to our fulfillment queue and cannot be cancelled.

All MYSTERY BOX sales are final, non-cancellable and non-refundable. We do not accept returns and exchanges for all MYSTERY BOX ORDERS.

Chargebacks

Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list.

All FB County Thongs, Swim, Cosmetics, and Accessories sales are final sale, non-cancellable and non-refundable. We do not accept returns and exchanges for any of these items.

Cancel Policy: All orders cannot be cancelled once the order is placed.

RETURN POLICY: All orders placed during the Black Friday Sale are FINAL SALE. NO RETURNS OR EXCHANGES FOR ANY BLACK FRIDAY ORDER (NOV 15-DEC 2). All clothing items need to be Undamaged and Unworn with tags still intact. If our returns team believes the item was worn/the tags are not intact WE WILL NOT ACCEPT YOUR RETURN.The 30 day period is from the date the package was delivered to you to the date your package is sent to us. All returns have a $7 per item sanitation restocking fee. In other words, $7 will be deducted from the refunded amount. Please return item(s) with copy of sales receipt and reason for return. You, as the consumer, are responsible for shipping costs back to our location at:

1454 Esperanza St, Los Angeles CA 90023

Refunds are of original purchase price excluding shipping. Shipping is not refundable. The returns process can take up to 14 business days.

EXCHANGE POLICY: All orders placed during the Black Friday Sale are FINAL SALE. NO RETURNS OR EXCHANGES FOR ANY BLACK FRIDAY ORDER (NOV 15-DEC 2). All clothing items need to be Undamaged and Unworn with tags still intact. If our returns team believes the item was worn/the tags are not intact WE WILL NOT ACCEPT YOUR RETURN. Clothing items have a 30 day exchange policy. The 30 day period is from the date the package was delivered to you to the date your package is sent to us. Before you proceed with the exchange, please check our website to see if we have the color/size in stock. If the item you would like is in stock, please mail back to:

1454 Esperanza St, Los Angeles CA 90023

 Please include a note inside the package of what you would like to exchange your item(s) for AND a copy of your sales receipt. If you do not include a note, the returns department will automatically issue you a refund. If you would like to exchange your denim jacket then the customer is responsible for both shipping costs. For all other clothing items: Customers are responsible for shipping fees coming to us, but we cover the shipping going back to you. The exchange process can take up to 14 business days.

SHIPPING POLICY: For all international orders, we are not responsible for customs/import fees. We are also not responsible for lost packages.

BY PLACING AN ORDER WITH US, THE CUSTOMER ACCEPTS AND AGREES TO ALL POLICIES.